Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.
Our client - Continental Tires - for 150 years has been changing the way the world moves - now it is your chance to design the next chapter of the strategic growth field of Continental Tires.
- Competent handling of all incoming requests (via phone, chat, and E-Mail) from existing or potential customers (inbound) in compliance with KPI’s
- Appointment allocation and consultation for all tire and rim products
- Order processing and coordination for major car service customers
- Solution oriented support for internal customers in case of questions and problems
- Review and processing of orders in the area online sales
- Processing of complaints
- Participation in trainings for the knowledge extension of our products and processes
- Very good German and English written and oral language skills
- High level of customer- and service orientation
- Experience in customer service and the handling of ERP/CRM systems
- Affinity for IT required
- Product knowledge in the areas of tires, rims, and accessories
- First experience in auto services is a plus
- High team orientation as well as an independent, thorough, and structured working method
- Friendly and binding communication skills
- Professional, dynamic, and multicultural work environment;
- Endless development opportunities in an international company and work with leading world-class technologies;
- Health insurance package;
- Company discounts;
- Discounts in modern employee restaurant;
- Extra paid time off;
- Free transportation from Kaunas City to Continental.
1704 - 2510 EUR Gross.