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Customer Service Representative (late shift)

Valid till: 2019-06-06

Miestas: Kaunas

Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.

Our client International e - commerce company BisonOffice.com. is USA leading retailer in office supplies, sports items and furniture that prides itself on offering competitive prices without compromising quality. Currently company is looking for a new members to join growing company based in Kaunas.

Job description: 
  • Provide excellent customer service through phone, e-mail and live chat in a timely and accurate manner
  • Ensure that customers issues, concerns, and/or questions are resolved both promptly and thoroughly
  • Provide customers with products and orders information;
  • Communicate with vendors regarding orders and products
  • Manage orders in internal company system;
  • Maintain a balance between company policy and customer benefit in decision making
  • Provide suggestions and feedback for system’s improvements
  • Be initiative to meet the customers and the company’s expectation
Requirements: 
  • Excellent knowledge of English language
  • Experience in customer service  - would be an advantage
  • Good computer skills
  • Customer service orientation and excellent communication skills;
  • Ability to work from 5 P.M. to 2 A.M. (Monday to Friday)
Company offers: 
  • Development and realization of your ideas in a constantly growing International Company
  • Career perspectives
  • Competitive salary
  • Friendly work environment
  • Team building events
Position:
Recruitment Consultant
Phone:
E-mail:
City:
Kaunas, Vilnius

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