The Operations Manager is responsible for the Planning, Development, and implementation of all branch-relevant business processes at ContiTrade EMEA. The Operations Manager is also the Business Product Owner for ERP and CRM System of ContiTrade.
Your full responsibilities will be:
Main tasks:
As the head of the Customer Hub, your role will be instrumental in devising and executing a robust Customer Relationship Management (CRM) strategy. We're seeking someone with a strong history of implementing effective CRM initiatives in e-commerce and international trade, with a focus on fostering customer loyalty and increasing lifetime value.
Your responsibilities will include:
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