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info@afr.lt +370 683 35940

Klientų aptarnavimas

German Speaking Customer Service Specialist

  • Responsible for building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA)
  • Responsible for delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling

The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.

  • Fluent/native in English, in addition to fluent/native in German
  • Ability to establish trust and build strong relationships with internal and external customers
  • Excellent communication skills and a true team player
  • Relevant successful operational experience from Customer Service within Supply Chain would be considered as an advantage

Note: some travelling for some of the roles may occur

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French Speaking Operational Planner

  • Responsible for aligning and optimizing the operational planning activities within the region to secure end to end delivery process
    • Weekly and monthly plans to replenish product from production plant, TPP and packaging materials into the markets, align on delivery and loading schedule with production plants, administer stock transfer, production in terminals, sales order books etc. 
    • Report and monitor on those plans
    • Calculation and general administration of transfer prices
  • Fluent in English and French
  • Relevant successful operational experience in Supply Chain Operations, experience of planning Supply Chain operations within a commercial or production organization would be advantage
  • Excellent communication skills and a trusted team player 
  • Analytical, proactive and self-driven with a solution-oriented mindset
  • Experience in the following tools is an advantage: YPOD, SAP, Business Objects, Microsoft Office would be advantage.
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French Speaking Customer Service Specialist

  • Responsible for building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA);
  • Responsible for delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling;
  • The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks;
  • Fluent/native in English, in addition to good/native in French;
  • Ability to establish trust and build strong relationships with internal and external customers;
  • Excellent communication skills and a true team player;
  • Relevant successful operational experience from Customer Service within Supply Chain would be considered as an advantage;
  • Note: some travelling for some of the roles may occur.
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Spanish Speaking Customer Service Specialist

  • Responsible for building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA)
  • Responsible for delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling

The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.

  • Fluent/native in English, in addition to fluent/native in Spanish
  • Ability to establish trust and build strong relationships with internal and external customers
  • Excellent communication skills and a true team player
  • Relevant successful operational experience from Customer Service within Supply Chain would be considered as an advantage

Note: some travelling for some of the roles may occur.

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Finnish Speaking Customer Service Specialist

  • Responsible for building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA);
  • Responsible for delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling;
  • The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks;
  • Fluent/native in English, in addition to good/native in Finnish;
  • Ability to establish trust and build strong relationships with internal and external customers;
  • Excellent communication skills and a true team player;
  • Relevant successful operational experience from Customer Service within Supply Chain would be considered as an advantage;
  • Note: some travelling for some of the roles may occur.
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Dutch Speaking Customer Service Specialist

  • Responsible for building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA)
  • Responsible for delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling

The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.

  • Fluent/native in English, in addition to fluent/native in Dutch
  • Ability to establish trust and build strong relationships with internal and external customers
  • Excellent communication skills and a true team player
  • Relevant successful operational experience from Customer Service within Supply Chain would be considered as an advantage

Note: some travelling for some of the roles may occur.

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Member Support Specialist (French)

Vinted is the world’s biggest pre-loved fashion marketplace. Our mission is green: we want to make second-hand the first choice globally.
Currently, 22 million people use our platform, which is developed and supported by a team of more than 300 people from our offices in Vilnius, Berlin, Prague, and Warsaw. We have a unique work culture that’s based on trust, honesty, and attention to self-improvement.

  • A French-speaker with excellent communication skills (B2 level or higher)
  • Able to speak and write well in English (it’s Vinted’s working language)
  • Prior experience in online customer support or a strong desire to learn and the motivation to grow fast
  • An efficient problem-solver and decision-maker who pays attention to detail
  • Comfortable with working flexibly on a shift-based schedule that’ll be adapted to your needs
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French Speaking Transport Coordination Specialist

Would you like to contribute to responsibly feeding the world and protecting the planet?

The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.

  • Fluent/native in English, in addition to fluent/native in French
  • Excellent communication skills and a trusted team player
  • Proactive and self-driven with a solution oriented mindset
  • Relevant successful operational experience in Supply Chain Operations with good understanding of transport legislation would be considered as an advantage
  • Note: some travelling for some of the roles may occur
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